Today, I heard someone say that missed calls at a dental office are an epidemic, which is dramatic, but it’s kinda true. Call handling metrics are something we’ve been analyzing since 2013. After scoring something like 2 million dental patient phone calls, we can tell you that around 400,000 were missed. Yikes. There are 4 KPIs dentists should care about …
Are Patient Reviews That Important?
After analyzing, designing, creating, and managing hundreds and hundreds of successful dental websites, it’s clear that having a healthy flow of patient reviews is a powerful tool that boosts the overall web presence of a dental practice. Attracting new patients is critical for practice growth, not only to mitigate naturally occurring attrition and related production loss but to also add …